[5/14-18] This Week in Small Business News

[5/14 18] This Week in Small Business News photoThis week in small business news, local businesses prove that fair trade is profitable, 100 inner city businesses make millions, some tips for being Google-friendly all the time, a look at the state of retail sales this season, and some thoughts on how to say no to customer suggestions.  Continue reading

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Tips for Lowering the Cost-Per-Click of Facebook Ads

Tips for Lowering the Cost Per Click of Facebook Ads photo

Facebook ads can save local businesses a ton of money on advertising and are considered superior digital equivalents of those tiny classified ads in newspapers. Instead of paying hundreds, sometimes thousands of dollars for print ads that target everyone, you can pick who you want to send your ads to, and what you want those people to do when they click. Continue reading

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How To Treat Customers Like VIPs Every Day

How To Treat Customers Like VIPs Every Day photoSending out discounts and incentives is just the tip of the iceberg when it comes to rewarding loyal customers. There’s a world of rewards that don’t have anything to do with price that you can add to your marketing repertoire. Continue reading

Posted in Customer Loyalty Marketing, Gourmet Food & Drink Marketing, Improving Customer Service, Restaurant & Store Atmospherics, Restaurant Marketing Ideas | Leave a comment

Klout Brand Pages: Should Small Businesses Care?

Klout Brand Pages: Should Small Businesses Care? photoA while back, we discussed how Klout’s classification of social sharing “personality” types is perhaps more interesting than the scores, for small businesses.

Klout is in the news again and launching what they are calling “Brand Squads” – a new kind of page allowing businesses to connect with “influencers” who can earn perks by being public advocates of a brand across their social networks. Continue reading

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[5/7-11] This Week in Small Business News

[5/7 11] This Week in Small Business News photoThis week in small business news, mobile marketing is getting more press, a Brazilian retailer gets creative with Facebook, small business growth is at an all-time low, and debit card fees just got a little more bearable. Continue reading

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The ROI of Social Media for Small Businesses

The ROI of Social Media for Small Businesses photo

How do you really know that managing your social media profiles and strategizing a marketing campaign around them is increasing your revenue?

Is it possible to measure how the time and energy you spend building a network of loyal followers online is worth it for your business? What’s your “return on investment” or ROI?

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3 Ways Omni-Channel Retailing Can Bring in Bigger Spenders

3 Ways Omni Channel Retailing Can Bring in Bigger Spenders photoImagine that out of five customers that just entered your store, one of them is likely to spend 18%-36% more than the other four. How do you know which of these customers holds the golden wallet?

And why are we going to tell you that it’s OK they just walked out empty-handed? Continue reading

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[Interview] Meet Chef Michelle Poteaux of Bastille

[Interview] Meet Chef Michelle Poteaux of Bastille photoWe recently caught up with Michelle Poteaux, co-owner and chef at Bastille (a Swipely member) with her husband, Christophe. Bastille is a charming French bistro and wine bar in Alexandria, VA, that specializes in sourcing local ingredients, inventing creative pastries and hosting French wine events. “Terrine de foie-gras confit, gelee de raisins de Concord, brioche,” says it all. Continue reading

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Last Minute Mother’s Day Marketing Ideas for Gift Boutiques

Last Minute Mother’s Day Marketing Ideas for Gift Boutiques photo

When considering Mother’s Day gifts, some customers plan well in advance with dining reservations or days at the spa. Gift shops and boutiques, however, tend to get those last-minute shoppers waiting to come up with the perfect idea or looking for something to stand out to them or just counting on their favorite places to have something suitable. For your business to get the last-minute shoppers’ attentions, consider a few of the following strategies:

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